Return Policy

Last updated: January 01, 2020

Thank you for shopping at Furby Moms.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Furby Moms Apparel, No 26-1, Jalan SP 5/4, BSP Village, Bandar Saujana Putra, 42610 Jenjarom Selangor.
  • Service refers to the Website.
  • Website refers to Furby Moms, accessible from www.furbymoms.com
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.

Sale Item Not Eligible To Exchange

Any sale and discounted item(s) more than 40% are not eligible for repair or exchange.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Furby Moms
No 21 Jalan Flora 3F/17, Bandar Rimbayu, 42500 Telok Panglima Garang, Selangor

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service.

Exchange

Please inform us about the product that you want to exchange and please notify us on email about size and color that you want to exchange.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: furbymoms@gmail.com
  • By visiting this page on our website: www.furbymoms.com